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Reserved a place in Florida for March. Home Away failed to inform me that the property manager did not contact them to approve the rental so the reservation was cancelled. Yet, they charged my credit card three times even though the reservation was cancelled. Took 1 1/2 hours on the phone to try to straighten out the mess. I never received an email about the cancelled reservation and no one could tell me why. DO NOT USE THIS COMPANY.
Sandra R.'s review of HomeAway earned 7 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
