This is the worst 3rd party airline flight ever! They would not let me change 2 letters in my name! And also, they wouldnt let me change a booking to another day later... charge me a whole new booking! So, be aware of these folks!
Sandra, our apologies for the inconvenience. We have reviewed the reservation and see that you booked this in Dec, and called in July to notify us of the name error, unfortunately after 24 hours from the booking date name correction is not allowed. The ticket you purchased, basic economy does not allow any refunds, or changes to the flights that's why you were not able to make the date change. There were more expensive fares that we offered that did allow changes to the dates with an airline penalty.
Sandra Has Earned 5 Votes
Sandra R.'s review of OneTravel earned 5 Very Helpful votes
Sandra, our apologies for the inconvenience. We have reviewed the reservation and see that you booked this in Dec, and called in July to notify us of the name error, unfortunately after 24 hours from the booking date name correction is not allowed. The ticket you purchased, basic economy does not allow any refunds, or changes to the flights that's why you were not able to make the date change. There were more expensive fares that we offered that did allow changes to the dates with an airline penalty.