Sandra P.

I placed my order on 3/7/20 and I still do not have my order!
I received an incorrect order on 4/6/20--ties to my cushions were placed in the wrong location. It took them 2 weeks to get me a fedex return pick-up from home to have them returned for correction. Therefore, they were picked up on 4/21/20 from my home. I was very patient during the quarantine period as they were designated as an essential business and was told there would be a delay they apparently were making face shields. What a joke, in reading the reviews on THEIR website it appears that they continued to fill orders in April and May/ On 6/10 (2 weeks ago) I received 3 of my 4 cushions. So, where oh where is my 4th cushion I asked that numerous times through their customer service email. Oh, THEY DO NOT ANSWER THEIR CUSTOMER SERVICE PHONE NUMBER DURING THE PANDEMIC ONLY ACCEPT EMAIL COMMUNICATIONS THAT ARE NEVER ANSWERED! Another joke! I was FINALLY told that my 4th cushion would be shipped on Friday, 6/19. Here it is late in the afternoon on the 23rd and still no shipping confirmation and NO RESPONSE FROM THEM. I WOULD NOT RECOMMEND THIS COMPANY AT ALL... GO ELSEWHERE! I SURE WISH I HAD. A lot of good 3 cushions do me when I have a table and four chairs. SUMMER WILL BE OVER AND I WILL NOT HAVE NEW CUSHIONS! UGH!