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1 Review by Sandra

8/23/19 is not a site when you are interested in doing a thorough background check before hiring someone. It's set up for immediate care and I'm not sure if that even works. The process to personally check references and interview caregivers is cumbersome. I didn't find one individual that followed through on submitting references, providing me with their background clearance information and willingness to interview. The website allows you to book someone easily sight unseen. For the most vulnerable of our families, the idea of just hiring someone without personally vetting them is irresponsible at best and neglectful at worse. And, the website consistently warns you to do your personal due diligence but isn't set up to make that process easy. 9 out of 10 caregivers randomly reach out to you but don't respond when you email them back. It's a crazy system. The agencies on the site are the only ones completely transparent and responsive in my experience and you don't need to pay for an agency.

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