This company shows you great products, but at most they are dollar store items, and their shipping is ridiculous, i ordered on small light up drawing table back in May and still have not received it and they wont refund me for what i paid, which was $15.90. I keep messaging them about my products and they just say i have to wait even longer, when tracking says it hasnt moved from its current destination since July. So If you expect to get something quick from them do not waste your money unless you live in their country.
Item Price: $10
Shipping & Handling: $5
Tax: $0.90
Total: $15.90
Paid on May 27,2020 — Paid.
Hi Sandra,
We set a high standard for ourselves, and I regret your interaction was less than satisfactory.
On Tophatter we will always refund orders that don't show delivered to the shipping address provided at the time of check out. We offer Buyer Protection, which guarantees items are shipped with valid tracking and delivered to the address provided, or a full refund will be processed. See our FAQ Is there Buyer Protection? Here https://tinyurl.com/yy6m335d
I was able to access your account with the order number you provided and Order #: 110546557 was refunded, Aug 10,2020, to card ending in (1368). If you haven't received your refund, please contact the bank. The number can be found on the back of the card.
Respectfully,
Angelique