When we called Dannielle at the Tuscola Chico's store to inquire about a return, Dannielle could not have been more cordial or more helpful We were retuning jeggings that were unworn and wrong size. When we got to the Tuscola store, Sarah was so friendly and efficient with doing our return, Both of these women made me feel so good about the return, I love this Chico's store and know why I like to shop there exclusively. Sandy Ernst