Calling customer service line, I expected that it'll take some time, but obviously not for 40 MINUTES. But after conquering this step, operator start switching me between departments, for each I told what my problem is but they keep telling me to hold the line or that another specialist will be able to help me.
Guess what? Yeap, in the final I didn't get solution but spent more than an hour of my time.
If you respect your personal time - don't deal with this bank.