Sandra D.

When I talked with them online, they promised me the moon and if I wasn't happy with the results they would refund my money ($599). I chose their book services. I had written a children's book and wanted it formatted for Amazon in paperback and ebook. When I told them I had to get my illustrations done first they said they could do them for me (not, mentioning that they would only do 3) but I found that out later. Also the three they did were not professional, nor did they fit the story. I asked for my money back but they referred me to a lot of double-talk in their contract which meant they would not refund. I am very unhappy about this as I am a senior citizen on a fixed income but now have to pay someone else to do this job for me. It's a shame that scammers can take advantage of people. I paid by credit card and have no physical proof of my payment. I'm sad.