Ordering my wedding dress was wonderful. The lady I worked with was incredibly nice and helpful! However, once the order was placed, it was a horrible experience. My dress arrived almost one month late! Yes, one month! When I called to see where it was as it had not arrived by my wear date, I was given mixed and conflicting answers and no one took responsibility for it being late. I was told that I would have to pay more money to get the dress or give up the items they were including as a promotion. When the dress finally arrived, they had stuffed my floor length dress, that was covered in feathers, into a box that was 3" by 14", with a purse AND a pair of shoes! Needless to say, the feathers were destroyed, bent, broken, mangled from the horrible packing job. They did not quality check the dress as there are stains and beading falling off. The measurements were over 3" off! I would highly recommend avoiding this company!