Tried to order several boxes of herbal teas. Had so many issues with ordering and having the merchandise shipped to another address. It took me 4 days and nothing was resolved. I paid with IPay, then Paypal and they reported no payment. My bank revealed payment made. I asked for a phone number to speak live with a customer service member and was informed they do not have this service. A disaster. Ultimately, I had to cancel and order from Amazon for a few dollars more and no stress