I PLACED AN ORDER WITH A MERCHANT. AFTER THE ORDER WAS PLACED THE SELLER MESSAGED ME TELLING ME TELLING ME IT WAS NOT IN STOCK. I CANCELLED ORDER, WHICH I NEVER RECEIVED A CONFIRMATION, ONLY TO FIND OUT, WHEN I RECEIVED MY CREDIT CARD THAT THE MERCHANT/ OR DHGATE CHARGED MY CREDIT CARD. BEFORE REALIZING THERE WOULD BE A CHARGE-LATER TO SHOW UP (THEY WAITED). I CONTACTED ANOTHER MERCAHNT, AND ASKED IF THE ITEM WAS IN STOCK. THEY MESSAGED ME BACK. "YES IT IS IN STOCK". AFTER THEY CHARGED MY CREDIT CARD THEY CONTACTED ME TELLING IT WAS NOT IN STOCK. I AM IN DISPUTE WITH MY CC COMPANY. AVOID HEADACHES AND DO NOT PURCHASE FROM DHGATE. AS THE OLD ADAGE GOES "IF IT SOUNDS TOO GOOD TO BE TRUES, IT IS". THIS IS A UNTRUSTWORTHY COMPANY BASED IN CHINA-AND THERE IS NO WAY TO CONTACT THEM.
Hi sANDRA,
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
You can also contact our customer service directly with more details like the order number, or your account information through this link:
https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs