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sandi n.

3
Level 3 Contributor
Ft Thomas, KY

Contributor Level

Total Points
1,099

12 Reviews by sandi

  • Mercari

2/17/20

Gave mercari a second chance. Deleted my account several years ago, but my other sites had slow sales. I sold some items on the app. I have $39 in my balance. Been trying for weeks to get my money and just close this account. 1st try i was told the bank info i put in was already in use! Then i tried 3 other bank accounts. I got the same error in each. Picture of error posted. Not sure what it means (i am as US seller). I emailed them and got a response 3 days later. Basically was told to delete and reinstall the app. That didn't work. Emailed again today. Feeling like i my have to file a complaint with the BBB.

  • Eureka Surveys

12/31/22

I've tried being diff genders and ages. I'm never who they are looking for! You kinda get a hint at the questions, but i never make the cut, even after spending several minutes on the survey. If you're lucky you at least get 2 cents. Most times the survey disappears and you get nothing. At this rate I'll never make it to $5 to cash out. You think they could screen someone a little better.

Value
  • Dermstore

1/9/22

I ordered a $99 product. Tracking shows it delivered, but it wasn't. So, i've been going in circles with what appears to be automated customer service--when i reply i receive the same intro message. They can't even answer how it was shipped. All i know it that it was USPS, but they won't give their address or if it was first class or priority. This would help my post office in the search. This was the first time using Dermstore.com. Not a good experience. Also, you have to use to use their site to message, which adds annoying steps just to communicate.

Service
Value
Shipping
  • Ulta

6/21/19

I placed an order today trying to use the 20% coupon code. I typed in the code, the discount showed up in the review, but it was gone when when the confirmation page popped up. Not sure if that was a glitch or Ulta being sneaky. I've been trying to cancel that order but no luck. Guess I'll return everything

  • Lids

9/6/23

Bought a bengals purse online listed at $21. After i paid the price showed $23 and a handling fee was added. There was no way to immediately cancel, so now i have to waste my time and return it

Service
Value
Shipping
Returns
  • Savage X Fenty

10/27/21

I knew i signed up for a membership. I ordered once in march 2019. Logged in every month over a year to decline. 2 months ago they didn't send a reminder email and i got charged the fee. In that time my card expired and i still got charged. Chatted with customer service who said she couldn't do anything. So i said close my accout, said she couldn't do that either. Had to get BBB involved. Savagex said i wasn't a member! That rep apparently did close my account. After more back and forth with screen shots, i will be issued a paper check. Luckily i had screen shots from my bank statements. It was an ordeal. Savagex made it sound like they bent over backwards to help.

Service
  • Onlinetaxes

1/31/20

Was looking for a true efile site. Found OLT.COM. I entered my personal info and was signed out. Signed back in after getting a code. Reinput personal info. Input my W2 and was signed out. Again had to get a code texted. Signed in and my W2 info was gone. Emailed them to delete me. Kinda feeling like this is a scam. They are not signed up with BBB either.

  • Tmobile

1/26/24

Switched from spectrum to tmobile home internet in Oct '23. They sent me a $150 rebate form with an activation code. Found out today Jan 26,2024 that it was denied bec " Ineligible activation source". Sent them a message asking what that means.

Service
Value
Shipping
Quality
  • Spectrum

10/19/23

The first couple years with them was fine. As the price went up the service went down. I complained thru chat over the years. Always suspected i had old equipment but was told it was fine. This week i switched to t-mobile home internet. When i called to disconnect spectrum i got a sales pitch (i was expecting) but the girl told me my equipment was old and offered a promotion for 1 year. They should be offering promotions to existing customers without having to say you're disconnecting! Turning in the equipment seems easy enough. I can take it to the UPS store and they'll scan and ship it. Glad to be done with them.

Service
Value
Returns
Quality
  • Bark Box

4/21/22

I asked to cancel the remainder of my 6 month contract. Barkbox is not living up to its advertising. Gor medium dog you get tiny toys. And the treats are bizarre food combinations. I got a very very long email from "Ruthie" stating NO, along with telling me to read the contract. Well the contract doesnt state nor imply that i will receive crappy toys. The ones in the ads are paid upgrades. I may file a complaint with the BBB for false advertising. UPDATE 4/21/2022. Minutes after i emailed "do not upgrade or send any replacement", i received an email stating replacements are on the way. I hope they don't charge. I just want to be done with them.

  • MyEyeDr

1/20/22

This is for Newport, KY office. I bought a year supply of 2-week lenses in office. Now i wanted to try a color lens, so i ordered from 1-800-contacts. MyEyeDr didn't allow the order. He claimed i was fitted for the very specific lens only. I'll need another visit to change types. Very disappointed and annoyed. I've been wearing contacts longer than that docyor has been alive. Never had this happen til now. Not going back though. No longer have insurance, but it wouldn't have covered 2 fittings within a year anyway.

Service
  • Credit Karma

1/30/20

I tried their free e-file service. They asked 3 identity questions. I answered correctly. Then they claimed they couldn't verify my identity. Seemed odd. I should've checked BBB first. Read they had filed a complaint against CK.

sandi Has Earned 19 Votes

Sandi N.'s review of Ulta earned 2 Very Helpful votes

Sandi N.'s review of onlinetaxes.com earned a Very Helpful vote

Sandi N.'s review of Savage X Fenty earned a Very Helpful vote

Sandi N.'s review of Mercari earned 6 Very Helpful votes

Sandi N.'s review of Dermstore earned 2 Very Helpful votes

Sandi N.'s review of Lids earned a Very Helpful vote

Sandi N.'s review of Eureka Surveys earned 2 Very Helpful votes

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