Thumbnail of user sandim61

Sandi M.

Contributor Level

Total Points
81

1 Review by Sandi

  • Williams-Sonoma

9/21/20

And Couldn't Make it Right! Ordered a $100 gift card and a very small token/joke gift—a $6.97 egg poacher—through the W-S Bridal Registry. Long story short, they didn't include the note that indicated the gifts were from another friend AND myself—guess that's a tough thing to accomplish these days. What ensued were a few awkward texts between the bride & myself and me having to explain how I wasn't as "generous" as she'd thought. I called W-S asking if they could email the bride a promo discount code or a 20% coupon or something, Customer service agent said they had no way of doing such a thing. Is it so hard to get an order right? I guess so. Is it so hard to make a couple of customers feel as though W-S cares about making a mistake? I guess so. Disappointed.

Sandi Has Earned 1 Vote

Sandi M.'s review of Williams-Sonoma earned a Very Helpful vote

Sandi hasn’t received any thanks yous.

Sandi doesn’t have any fans yet.

Sandi isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jeremiah.cy.lee2
3/6/24

An item listed as available and continued to be so a week afterward ordering was backordered...

Thumbnail of user jeetk6
2/13/24

None, I mean nome of their CSR make any sense. They reply to you with that copy and paste BS. I...