In 2016 I purchased a large Sakroots wallet. A few months later I returned it to the shop as the stitching started to come apart. I was able to exchange and I paid a few more dollars at the time for a similar wallet. It is now two years further and the zipper is no longer working. Firstly I love the brand, it has amazing colours and designs, and the fact that it supports the North American butterfly. However I am very disappointed with the quality of the product. I would have expected more for the price of the wallet (it wasn't cheap junk). Due to the time I have had the wallet I of course cannot receive a refund. The store did offer me a 10% good will discount if I decided to purchase another. I won't.