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1 Review by Sandi




We have purchased 8 bikes from BikesDirect over the years. They've all been great. The last one had a defect in the Shimano Shifter. Our local bike shop is a SRAM dealer, so they were not able to help us. Sending the part to Shimano would have taken 3 or more weeks to resolve. Larry at Bikes Direct ordered the replacement part instead and sent a return label for the defective part. All very timely. We can't say enough good things about BikesDirect (and Larry). Great bikes and great service.

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