Sandi E.

Last night, we used Grubhub for the 1st time using the link in an email we received FROM Grubhub stating, "Delicious delivery is nice. $12 off your first order of $15+ is even better.* So don't delay, order today!" Only $7 was deducted even though we used THAT code through THAT link in the email, this was our FIRST order through them and the order was over $40. When I chatted with someone on the Grubhub website just now, they were NO HELP and evidentally implied I lied about the code saying it was only a $7 value. I told her I could forward it to her - that it CLEARLY says $12 off and if it's posting wrong that is not my fault. She would not fix THEIR mistake, did not let me forward the email - NOTHING. Terrible customer service. That was our 1st and LAST experience with Grubhub.

The meals are good, but it's a small amount of food for a large price. I cannot justify continuing to purchase them... if they were even $6 or less I could see it somewhat better, but again, it's a smaller amount of food for $8.50 each. I do understand that they are made of good ingredients, but when you compare them to what you can buy in stores the prices are FOUR TIMES as much. Just not at all budget friendly.