san d.

Here are the updates. I called their manager this afternoon. She apologized to me for their mistakes. She said that they would send me a check within 3-4 weeks. I asked her to send me a text message to confirm what she said. And she did it immediately. I am satisfied with how they solve the issue and how genuine the manager's apology is.
I sold my condo to Opendoor. The closing date was 06/01/2021. After signing the closing document on 05/28/2021, we expected to receive $*******. 42 that is the DUE-TO-SELLER amount shown on the closing statement. They called me on 06/02/2021 and told me that they made a mistake on one of their documents and asked me to sign an addendum. This addendum states to void $5000 credit to the sellers. They assured me that it was just for documentation purposes and nothing would change. I thought it was weird at first, but they told me that signing the addendum wont change anything. I trusted Opendoor. So I signed the document. They sent me $*******. 09 on 06/03/2021. I was puzzled why there was $3801. 33 short. They told me the reason was I signed the addendum. I was shocked! Even though it is not a lot of money, how can Opendoor just lie to their customers who are willing to try a new way to sell their property to them? I dont know how much $3801. 33 means to this publicly traded corporation, but it means a lot to me. It means a lot to me, not only because I lost $3801. 33, but also because I took their words for it and the Opendoor failed my trust. If anyone plans to sell your property to Opendoor, please be aware of how they practice their business. I am not going to disclose their employees' names here. If anyone wants to verify my comments, I will provide more details.