Sam W.

I have had a contract with LifeStation for the past few years. The service worked OK, but my problem is with the scam they run when you try to cancel the service. In spite of calling to tell them on Dec. 4 2014 to discontinue the service and that the equipment was in the mail, they still charged me for three months of service, beginning on Dec. 5. They claim that they won't actually cut service until they receive the equipment (it arrived at their corporation Dec. 16) and that it is their policy to charge for the entire next billing cycle. I feel totally ripped off for $75, hence am motivated to share my story with you. Next time I'll go with Bay Alarm.