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Sam W.

Contributor Level

Total Points
82

1 Review by Sam

  • CardPool

1/15/17

I sold gift cards on cardpool.com and was extremely disappointed in the process. I was instructed to send the gift cards taped together in a regular business envelope with the mailing label attached. I was very weary of these instructions as business envelopes do not seem to be the most secure. Additionally, the post office also pointed this out. After double checking the instructions, I sent the gift cards. It wasn't until after I followed up with the company that I received pictures of the envelope I had sent showing that someone had cut open the envelope and stolen the gift cards. Knowing that you deal exclusively in gift cards - how do you not have a better process in place to prevent situations like this from happening. I have reached out to customer service and will update this review based on what I hear back however, in general the way this company conducts business does not appear competent.

Tip for consumers:
do not sell gift cards to this site

Service
Shipping

Sam Has Earned 2 Votes

Sam W.'s review of CardPool earned 2 Very Helpful votes

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