Samuel M.

9/15/15 I ordered an hourglass from the site, 10/16/15 I called to see if there was a problem with the order as I hadn't heard anything; I was informed that it was difficult to get the raw materials for the hourglass, and that it would be shipped as soon as able.

11/21/15 I called to inquire on the order status, and was informed that the glass for the hourglasses was going though customs and expected in 2 weeks. Since the hourglasses are a specialty item and not a mass produced trinket from China, it sounded reasonable. I could imagine the craftsman in his shop making them...

By January 2016 I realized that my bank wouldn't be able to "charge back" the transaction as they have a 60day limit to dispute transactions, and PayPal wasn't interested either due to the time lapse. So now it has become a household joke as to when the hourglass will arrive. $150 gone, but at least I learned about Sitejabber to prevent future episodes. Slightly more expensive than an average mugging, but not nearly as riveting as a story.