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Samuel K.

Contributor Level

Total Points
90

1 Review by Samuel

  • MakeYourOwnJeans

6/14/18

I purchased a custom suit several years ago from makeyourownjeans.com and was very pleased with the way the suit fit and looked. My fiancee suggested that I purchase another suit on her for father's day. Customer service was great during the process and up until the suit arrived. When I recieved the suit, boy was I disappointed. The problem wasn't the look, but the fit. Everything about this suit was off. The pants were too long as well as to tight in the seat. The vest was to tight at the hips. The coat was to tight at the chest and at the waist. Overall it seemed as if every measurement was an inch off. After contacting them about the issues with the suit, I was directed to supply photos of the problem areas of the suit, which I did. Then silence. Nothing. They quit responding to my emails. If you value your money, then I suggest you steer clear of this sham of a company. I echo what another customer said. These guys survive off new customers and can care less about standing behind their products. This is bad for the consumer because they know that once you spend your money and are not satisfied with the product, there is nothing you can do. My suggestion is that if you desire custom made clothing, find someone that guarantees fitment and has the reputation to make it right if you are not satisfied. Beware of these clowns unless you like parting with your money

Samuel Has Earned 10 Votes

Samuel K.'s review of MakeYourOwnJeans earned 10 Very Helpful votes

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