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Samuel F.

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1 Review by Samuel

Your Mechanic

  • Your Mechanic

“Bait and Switch pricing”
6/24/19

Do not recommend this service. Was quoted in their system $332.46 (labor only) to change the steering gearbox (rack and pinion). Got a call the day before the appointment and was told the system was wrong, the new quote was changed to $731.42. I called and was told that it was changed and incorrect because they thought my vehicle was AWD, they updated it and came with a new labor quote of $440 (local show was $375). They do not honor the quotes built in their own quoting system, nor do they give enough time when making changes. Shady business model with this bait and switch pricing.

And they billed us $25 for cancelling the appointment

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