I ordered my product in May, and it's now halfway through November. I've been in contact with them since July, and 'apparently' they've resent it twice. There is no record of this, and I've asked them for a refund several times and they're refusing to do anything. The people I've spoken to literally couldn't care less and the customer service is shocking. DO NOT ORDER FROM THESE SCAM ARTISTS. Cheap products are only worth it if they arrive.