Sam T.

I ordered 4 tires with Online Tires through the phone with one of the company's sales persons, making sure that if for any reasons I have to return the tires, will not be charged for shipping, and he assured me that there will be no charges for the returns at all. I requested to ship the tires to my mechanic shop, and in my surprise they sent the tires with no covers and loose. They shipped 3 of them together, and the last one came a week after. Waiting for two weeks, when I went to my mechanic shop to install them, the surface of the tires looked that much bad, that putting them on my car looked a great liability to take risks. I called the company to request a return label, they asked me to make it on their website. I did the request, but they did not issue the label till I called them again six days later, and they refused to issue the label, unless I am going to pay for the shipment myself. After 3 weeks, the tires are still in my mechanic shop with no solution in sight. Do not do business with this company, as you will greatly be disappointed.