These people working there are unbelievable mean. I placed an order with Sears but cancelled it later. Sears has confirmed that they issued me the full $25 of points. But ShopFway keep partial of the points. When I called them, they just tell me "when you placed the order, you didn't use all the points you just used $18 of points so the remaining points were expired". What a joke! Sears already confirmed the amount of points I used but ShopFway still want to cheap. Never deal with them for the sake of your health and time.