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Samson T.

1 Level 1 Contributor
  • 3 Reviews
  • 2 Helpful Votes
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Experience: Travel

Member since May 2016

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3 Reviews by Samson

12/10/18

As all international travellers know, it pays to buy airline tickets in advance.
Right?
Well Flighthub knows this too.
When you log on to the website, you see the Canadian flag and the Canadian Currency on the top. You would be right in thinking that the payment will be processed in CAD.
So what actually happens is that at the exact moment you click the PAY button to submit the credit card details, the screen briefly flashes the USD amount. You don't really see it, but it is exactly the screen shot that the company captures for proving to the credit card company that the purchaser was made aware of the currency.

That means - you actually pay this company the same amount that you saw a few seconds ago in CAD is now being charged to your credit card in USD.

So, you dear, traveller are screwed twice. Once on the extra amount that you spend to buy the ticket and two the conversion rate that your credit card company is going to charge you for the conversion. If you were buying on USD, you would have used your USD credit card.
Now, here's the kicker...
If you immediately noted the scam and called them up they would right away agree to cancel the tickets that you booked - but - charge you $150 per ticket.
Now to most people that would look simply obvious. You called them and they corrected the error. They even return back the full amount and then charge your credit card again after a day to claim the cancellation fee.
See the beauty of the scam, they returned the money that the promised to return in full but now the charges are new transaction.
Funnily, the credit card companies with all their sophisticated algorithm's do not seem to have noted this trend.
Sootsupto us to beware.

6/23/16

We rented a car from Rental cars.com and the car was to be picked up from Eldan Rentals.
What smooth operators these people are.
For starters they gave you a different car than the one you have chosen and call it an upgrade.
My guy was so smooth, he told me that I was only going to pay what I had already paid and my guard was down. Beware the contract has the insurance and airport charge added surreptitiously and when they ask you to sign they have their hand over it and you simply sign. Ah! You are only paying what you already paid.
It's only after you return the car that you see a few hundred dollars charged to your card.
When you call up, the "customer service" tells you this is the law and they have charged as per the law and no refund will be done.

5/26/16

Rentalcars.com are cheats. The slightly lower prices are a tease. The modus operandi is to hook you with a lower price. When booking you look at all the options available and never question the fine print because one simply assumes the details they supply are enough to decide to rent.
What happens when you get to the car rental agency is the opposite of good customer service.
I booked through rentalcars.com and the car provider was Alamo.
We were scheduled to pick up the car at 9:30 am but received the car at 12:03 as they could not find the correct vehicle.
The manager of the Alamo kiosk at Brussels attended to me. So let's not assume it was a new intern.
The first point he brought was to purchase insurance and I refused because my credit card provides the needful. He said that was between me and my credit card company.
He put a liability of Euros 26000 against my name and held me liable for loss, damage etc.
He also put an hold of Euros 1500 on my credit card.
All this to pressure me to buy insurance.
When I refused, this man pulled the limitations clause and said the the policy of rental cars.com allowed only 550 km for my 5 days.
After that it was Euro 0.18/km.
Nothing could be done.
I could refuse the car and forfeit $284.00.
Or accept the hold and the liability of Euros 26000.
And pay 18 cents extra per km
Now, Rental cars is not accepting responsibility nor is Alamo.
I found out that the milage is 150 km and the surcharge is Euros 0.12.
Rental cars replies each mail through a different person and their replies do not have. Contact telephone number.
They are aggressive and constantly change their version.
Never again. Zero out of 5.

Samson Has Earned 2 Votes

Samson T.'s review of Filghthub earned a Very Helpful vote

Samson T.'s review of Rentalcars.com earned a Very Helpful vote

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shayak
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Shaya K.

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