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sam s.

2
Level 2 Contributor

Contributor Level

Total Points
420

5 Reviews by sam

  • Monoprice

5/24/23

I bought two new subwoofer cables which Monoprice describes as being CL2 rate (for in-wall installation) for a new construction. Code requires that cables placed in wall are at least CL2 rated so I went ahead and ordered them.
When I received them the packaging stated they are CL2 rated BUT there is nothing on the actual cable - so there's no way for me, or the inspector, to verify that they are actually CL2 rated. Now the inspector wants me to remove them and replace them with something that says they are CL2 rated.
A total waste of money buying Made in China crap from these junk sellers.

Products used:
Bought elsewhere

  • France & Son

12/16/22

This is a terrible company to both buy from and deal with. I bought two lights which were advertised with an Original name that is made in Italy (Crown Minor by Nemo lighting). When I received them, one was broken, and both were fakes made in China.

I sent many pictures the very first day I received the lights showing the damage and proving they were fakes (stamped made in China on the box). Yet the company denies the lights are damaged and says they were never advertised as originals. Yet I've taken a screenshot of the page and noweher does it state these are not originals. They were even charging almost the same price as the original (their price $1100 per light - original $1600 per light). I could have bought the lights on Aliexpress for $300 if I wanted cheap junk,

I've sent them at least 10 pictures of the broken light which they deny is damaged (it's clear from the pictures that it is - in two places). Now, I've given this over to my credit card company.

Buyer beware - they sell cheap Chinese junk under false pretenses of being original. And then they lie and cheat to try and get out of taking responsibility.

Tip for consumers:
Buyer Beware - don't buy from this company if you want Original things.

Service
Value
Shipping
Returns
Quality
  • AliExpress

2/18/20

Buy at your own risk because there is no customer service at AE. They have automated Bots that know nothing and there's NO telephone option to actually speak with a real live agent.
Also beware, they ask you to ship back items to China at your own cost which sometimes works out more expensive than the actual item!
I ordered a magnifier at 10/15x magnification but received a lower power lens. I was asked to ship back (cost $20) a $25 item. So basically, the seller gets his item back and I get almost nothing back.
My advice - stick to Ebay or similar and stay away from AliExpress until they make the seller pay for items not as described.

  • OpenTable

1/30/20

What's the point of booking through opentable when they don't give you any points? The whole reason is to build up points and thus rewards. But I've made two bookings through this site and neither time have I received any points. So why not just book direct and save the hassle of booking through a third party site that does absolutely nothing
BTW, I messaged them and didn't even get an automated reply let alone an actual one.
So my advice is - don't bother with opentable

  • Overstock.com

9/10/19

I bought a sofa from Overstock - which was apparently through a 3rd party seller called VIDAXL. The sofa, when it finally arrived after two weeks or part deliveries, arrived broken - the frame is cracked and so the leg can't be put in. I contacted Overstock and 3 weeks later have no resolution.

Firstly their online message system is terrible. You can't message the seller without resorting to email. In other words, Overstock doesn't want to know about your problems, unlike Amazon, which logs every message.

Secondly, Overstock's customer service consisted of 'you need to contact the seller'. Nothing else.

After contacting VidaXL directly, since Overstock were of no help, Vida XL at first told me they would replace it. After waiting a week for a return shipping label, I was told that I had to rebox and return the sofa to their courier for the return shipping (which they would pay for). But the responsibility for returning the item to the courier rests with the customer. If like me you cannot carry a sofa on your own, and even if you managed to get someone to help lift it, you don't have a car big enough to hold the sofa, then you are screwed. They will keep your money while you have to keep the junk defective broken furniture. BTW, they never thought to tell me this in the week I have been waiting OR to mention this in their return policy on the Overstock website?.

I took this up with Overstock who said they would 'escalate this'. That 'escalation' was an email saying that VidaXL's policy doesn't have a pick-up for return and that the customer has to take it to the courier. I have taken a screenshot of the policy and NOWHERE does it say this. The CS rep at Overstock agreed with me when I asked her to look at the return policy and tell me where this was stated.

BUT this is the response that I got from Overstock ''I see that the Marketplace Seller offered to issue you some return labels for the item, which honestly is more than Overstock would offer You would need to go through the effort to box the item up as well as drop the item off, as our sellers do not have the option to have the carrier pick the item up, but they will take care of the cost. Please respond to the seller and work with them on this continuing to resolve this issue.''

Just read that last part of the first sentence and it will tell you everything you need to know about Overstock and its return policy. Overstock cares more about its seller than the customer. The fact that that's #more than Overstock would offer' is simply amazing. What a crap useless policy especially when it relates to heavy furniture.

They are nothing like Amazon and in future I wholly recommend sticking with Amazon. Oh, BTW, VidaXL sells on Amazon I have found out so BUYER BEWARE of VidaXL.
Overstock's return policy is fraught with ridiculous requirements - to the point that you will have to end up making a claim against your credit card company

And stay away from Vida XL. Their furniture is extremely poorly made cheap Chinese junk. They have no pick up policy so you will either have to repack and lug the furniture to their courier's nearest drop-off point or claim against your credit card as I am now doing.

Tip for consumers:
Don't buy HEAVY furniture from Overstock OR its 3rd Party vendor VidaXL

Service
Value
Shipping
Returns
Quality

sam Has Earned 18 Votes

Sam S.'s review of AliExpress earned 6 Very Helpful votes

Sam S.'s review of Overstock.com earned 3 Very Helpful votes

Sam S.'s review of OpenTable earned 6 Very Helpful votes

Sam S.'s review of France & Son earned 3 Very Helpful votes

sam Has Received 1 Thank You

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Christopher L. thanked you for your review of OpenTable

“Exactly. I have 710 reservations that I have gotten credit for and more than 2X that many that I have not.”

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