Sam s.

I order a wetsuit from wiggle, it arrived with a small tear in it. I contacted their customer service department who requested photos of the tear. I was refused a refund and accused of damaging the wetsuit myself, I sent a complaint to their complaints department who were rude to me on the phone, told me to "prove it was them and not me" and left it at that, any attempt to contact them has resulted in them ignoring me. I am now £160 out of pocket and I couldn't participate in a triathlon I had paid for as I had to send the wetsuit back unused.
I will never shop with wiggle again and will encourage everyone to do the same