The worst ever. I sent a wedding ring set that I got from this site. When I gave to my now fiance, She wore it for maybe 30 days and the white clear color of the white gold started to fade. So I send shadora an email and they finaly repond to me and told me that they would be sending me a shipping to email. I had to give them 2 diffirent emails and finally after a two weeks I get on the orginal email I provided. Send it in and was told the processes once it arrives that it would be 3 to 5 business days and they would send me a new set. OOOO also the wedding band was not the same size as the engagement ring. The engagement ring was the one that was fading. So I send them emails after 7 days of waiting they told me they are backed up with returns department and they would REFUND my money after I was told that they were going to send me a new one. Almost a mont from the start of contact with them and still don't have nothing not money or ring. WILL NEVER USE SHADORA AGAIN! THEY SUCK BIG ONES