Let me start by saying that I've ordered from here for years with no issue. This last order I received shirts where all of the art was printed extremely small and not representative of the pictures on the site. After reading the reviews here, I felt like I was screwed and it wouldn't be rectified. I emailed them, 3 days later they responded, and a couple weeks later they'd replaced the shirts with the art printed as it should have been.
Because of all the negativity here, I felt obligated to share my story that started with a mistake but ended with good customer service. I really like this site and the service they offer so I was glad to see them follow through.
I will admit though, that with the different colors you will get different brands of shirts at times. They don't all fit the same and that can be frustrating. They could benefit from sourcing all of their shirt colors from a single manufacturer for consistency.
I've uploaded photos of the original and new shirt for the skeptical people. I'm generally skeptical so I understand the mindset.