I have accepted trial; membership few months ago but two days later I have realizes that they do not have what I want and have canceled my trial membership. I have emailed to their customer service, they have replied, quite politely but have simply continued to charge my visa account every month. I have contacted them again, but without any success. I have to cancel my account to stop them steeling money from my account.
Hi Sam - I'm sorry to hear about your unexpected charges! Can you please update your review with your ticket number? That way, I can personally resolve this for you. Thank you!