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Sam K.

Contributor Level

Total Points
80

1 Review by Sam

  • Stripe

8/10/20

I have in transcripts and I quote "it is safe for you to accept payments while account is under verification and you will have access to your money next week"

Waited until last day to tell me that they are cancelling my account and telling me they are holding my funds in a reserve for refunds.

So when I tried to refund everyone they tried for take more money out of my account because the reserve is apparently for disputes and refunds from the customer not the merchant.

Which I think is complete nonsense... why are they holding it in reserve if I can't actually get to it to refund people?

Avoid stripe at all costs if you value your money.

Update: They now have no phone or chat support because I no longer have a stripe account and the person who I have under transcript is "not available"

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