sam K.

Binverse offered a "free 14 day trial" of their download service product. To accomplish this I was required to use my Paypal account to pay them $1. They stated they had an automatic renewal after 14 days unless I canceled, which I did that same day of enrollment due to the fact that they assured me they had a certain e-book prior to my enrollment, then after the enrollment in-actuality they did not.

I cancelled accordingly on their site. Somehow Binverse was able to force the transaction to go through and I found out this morning when I saw this charge. So here I go on their site, again, and cancel again. Also, that same day prior to me canceling, I was not even able to install the Binverse software either, so I called them at *******610 and they ended up not being able to help me whatsoever.

This service was a complete scam to me nor did it ever work for me one time. I was unable to ever download their software, their staff was not helpful, they did not have the product that was promised, and I already canceled. Even though I canceled the service agreement on Paypal right away, Binverse was still able to push the $99.96 transaction through anyway.

After I called them today after finding out about this charge, they told me they were unable to cancel my account or refund my money & that I would have to cancel the account on their website again. I logged in & canceled my account & also canceled my further payments to them via Paypal, but somehow Binverse already seemed to be able to push this last transaction through my Paypal account even though they were not authorized to do so. Im getting my transaction disputed.

I will not tolerate a company like this trying to empower themselves over people and demand money for services that were not tendered and for a membership that was already cancelled.