Sam K.

I've used this service for over a year now, and have given them the benefit of every possible doubt. They're slow and incompetent. They take days (if not weeks) to process incoming mail. Their addresses are basically UPS stores and mail then gets forwarded to their location in Sanford, NC. The worst part is it takes them (or other third parties contracted by them) to process incoming mail in the original address you sign up for. And then it takes several days (sometimes 2 to 3 weeks) in my experience for it be shipped to NC and show up in your inbox. On top of all of this, they extort you with their pricing structure, especially if you want to forward it international. I found traveling mailbox charging $120 to ship mail to my address in Dubai through UPS, where UPS's rack rates online were under $75.

Simple summary - outrageously expensive pricing for a super incompetent service.

Don't even get me started on their customer service. Even DMVs usually have better service. They're programmed to provide bot like responses, except only that the company is not sophisticated enough to have bots etc... Simply from my own personal experience, I am certain none of the positive reviews below (extolling the virtues of their customer service) are even legitimate. Please use any other service except for these idiots..