Sam J.

Have to place order 2-3 days before delivery due to demand. Produce is terrible wilted and moldy, not edible. At least 10% of items will be out of stock and canceled at last minute by the store. Once that happens u can not make changes or get similar items unless u place a new order and wait 2 more days. I does not matter if u allow substitutions, the order picker doesn't have to look for a substitute just cancels item. Ur entire order can be canceled moments before delivery due and u simply get zero groceries. Calling the store and custom service won't help u either. Both will tell u to place a new order and wait 2 more days. I'm out. As Einstein said doing same thing over again and expecting new results is insanity. Walmart grocery delivery is insanity.

Shipping terrible, takes 7 days for orders to ships from warehouse and another 7 days to get items to Massachusetts. Customer Service non-existent. Web site not user friendly. Stick to store only, web shopping not up to date. Use Macys better pricing, faster free shipping.