Their website States if you order before 3pm MST then items will likely ship that same day. Don't believe it! They will ship whenever they get around to it. I ordered in EST- a few hours earlier, way before 3pm my time, so waaaaay before 3pm MST. My shipping label for my item was not even printed until about 50+ hours (2+ days later). Ordered an item for a birthday. Would have recieved it in time- now the day is here, and item isnt due to be delivered for another 4 days! Custoner service was of NO help! Very angry!