Sam C.

Purchased a wood fire pit and proceeded to wait an entire month to get the package. They overcharged me on my CC by 30.00 - took me an hour on hold to get that fixed. They said it was for extra shipping which was already billed on my invoice - not sure how that happens on their end. When finally getting the fire pit I found it was missing the legs. This fault lands on the product manufacturer (Landmann Patio Lights) but it's how they handled it that bothered me. Once again it took an hour on hold to get through. Once one the phone they told me they had no more stock and couldn't help me with another. I asked for some compensation so I could make the legs myself and they offered me 40.0 GC. I said I needed at least a hundred as I would have to by the steel and spend time making it. They said that was all they could do. I have wasted 2 hours on the phone with these people and I hate returning stuff. All in all I would have felt better about just burning 200.00 and call it a day than to wait on hold only to argue with the people that just screwed me over. Cabelas, you have a long way to go.