I purchased a suit with overnight delivery of an additional $40.3days passed and finally received a FedEx confirmation stating it will be delivered the next day. When checking the next day, package says it wasn't even dropped off.
I called beach bunny customer service 3 times and left voicemails after voicemails, no reply. When calling their company it automatically sends you to voicemail. There are no representatives answering your call, the phone is just DEAD.
I then sent 2 emails, and finally received a reply. I was leaving for trip in 2 days and that's why I paid the extra $40 for overnight shipping.
When I received the email from the company, they gave me a run around for over a day. Stating they were going to try to contact the warehouse. I never heard back from them! I had to email 2 more times to get a reply.
Long story short they are the most unprofessional company I have dealt with. I now an s*** out of luck. I'm leaving tomorrow for my trip and I don't have a suit, which I well planned for.
I already filed a claim with the BBB and will continue to post my experience with this awful company.
Still no solution on their end, it's as if they can't even think! Come on guys... pull it together, it is NOT that hard. Just send a new order and call it a day!