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Sam C.

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1 Review by Sam

Gilt

  • Gilt

“FALSE DELIVERY DATES - TERRIBLE CUSTOMER SERVICE”
4/16/19

I follow/buy on Gilt since their starts. I never published a review before when I had problems with them, because I thought it was only a mistake for 1 or 2 times... but I am tired of their deceiving shipping estimates dates. They post a delivery estimate and when you placed already the order, and they give you a delivery date, then they shp the item when they want. I received 2 packages already 10 days later than what they were supposed to deliver. I was on the phone right now 20 minutes with "Wanda", who ended up saying she could do nothing about it. AWFALL CUSTOMER SERVICE by the way. Wouldn't buy never again on GILT.com

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