We’re in this together! Stay safe with our COVID-19 guide

View
×

Contributor Level

Total Points
163

2 Reviews by Sam

11/29/20
Verified site experience

You are advertising free shipping to Australia, then charging me for it. I told my friends you ship for free so they would buy Xmas presents from you instead of eBay, and now I will have to tell them I was mistaken. Not good.

* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

rebeccal10
Katherine L. – NewChic Rep

Hello Sam B., we are sorry for the unpleasant experience and we have contacted you before, but have not received your reply.

Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. Hope to get your understanding.

If you have not received our contact or if you have any questions, you can contact us at any time via email: vipservice@newchic.com, have a nice day!

6/9/19

A Total Joke
Total Joke
(a) Applications don't crash; they don't even start. The "bug reporter" is a means of collecting your data.
(b) If you uninstall, you get taken to a "feedback" page - another way of collecting data - where the feedback submit button does not function
(c) Seeking a "contact" on the website takes you nowhere useful
(d) Chatbot runs around in circles and does not provide any information other than "Say Hi Wondershare and I will provide you with optimal solution". It does not. Interestingly enough, it responds to "Hi, Wondercrap":-)
(e) Facebook page has no one responding to people - and there is quite a lot of complaints about refunds, so caveat emptor.
The question is, under which legal system is this bunch of crooks operating?

Sam Has Earned 3 Votes

Sam B.'s review of Wondershare.net earned 3 Very Helpful votes

Sam hasn’t received any thanks yous.

Sam doesn’t have any fans yet.

Sam isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

shakeh
Shake H. reviewed NewChic
8/1/21

BS. No guest check out no Amex or discover despite pay shipping fee still 15/35 days. Utter BS

cl459
CL -. reviewed NewChic
8/1/21

Shipping is very expensive