The first two papers I purchased were wonderful. The writer had a conversation with me about them and was very helpful. There were some minor errors on the works cited page, but all in all it was great. So when I decided to purchase a third paper I asked for the same writer and he wasn't available. I decided to pay extra for a top writer and an editors check. The quality was terrible. It rambled and didn't make sense. It was formatted correctly. The writer didn't know what a thesis statement was. When I complained about it, they said they would fix it. Haha yea... I got the paper back and once sentence had been changed and it still wasn't correct. Grammar issues, on top of formatting problems, and I paid extra for a good paper. I could go on and on, but I eventually got them to get someone else to do it and the paper was much better. Some words had to be changed, but at least it was all correct. They wouldn't offer me a discount or my money back for that one. I would suggest always using the same writer.