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I have bought a KOGAN brand laptop, it arrived very quickly. As soon as I open I realise the cheap quality and put a request for return and refund within 2 hours of getting it for a followed reason:
- Extremely slow processor
- Made of cheap plastic
- A Mouse has a terrible touchpad (Have to click multiple times, sensors are also Kogan quality (Bad).
- Camera quality is extremely poor (like NOKIA's first-generation phone cam)
- Speakers are very low volume. (with full volume its 24dB - 28dB) that's less than the volume of a Kmart fan;-)
How do I suppose to know about all these issues without buying it?
And Kogan refuses to refund in full instead they offering me a store credit and also asking me to pay for the return.
All I have is REGRET after feels like cheated by KOGAN, most probably we will end up going tp ACCC.
Tip for consumers:
DO NOT BUY IT
Products used:
Kogan Atlas 10.1" 2-in-1 D400 Touchscreen Notebook
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