- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
After filing a review on here to bring to the attention of terrible customer service. Tammy today, had it solved quickly.
Brilliant thank you.
Samantha S.'s review of LightInTheBox earned 2 Very Helpful votes
Samantha hasn’t received any thanks yous.
Samantha doesn’t have any fans yet.
Samantha isn’t following anybody yet.
Empty.
Zrobiłam już wiele zakupów w tym sklepie. Ze wszystkich jestem zadowolona. Wszystko zgadza się z...
Je commande assez d'articles, parfois, je suis déçue de la qualité, ou du produit en lui même. Le...
Dear Customer,
The package was abandoned due to customer's rejection of tax fee. In this case, we didn't receive the package back and we are unable to refund.
The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15244893
Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7
Sincerely,
LightInTheBox Customer Service
Dear Customer,
The order was last year's. The package was abandoned due to customer's rejection of tax fee. In this case, we didn't receive the package back and we are unable to refund.
The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15244893
Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7
Sincerely,
LightInTheBox Customer Service