Don't shop here. Rent the Runway does not treat it's employees like humans. They have proven again and again that they find their employees expendable and cycle through them like it's nothing. Their customer support employees could have the highest quality rating, but will be fired if they don't get enough calls. My friend worked there for years, was never promoted, then got fired even though she had a very high quality rating. Don't give your money to businesses without a heart! Support businesses who actually care about their employees and treat them with respect.