Samantha L.

I stumbled upon UrbanOG from a Google search one day. Since I hadn't ever heard of the site, I googled it and found the poor sitejabber reviews and got really skeptical about the legitimacy of the website.

But it was too late for me, because I had already seen a dream dress posted and I needed to try to obtain it. I gambled with my $30 and I'm so glad that I did. When ordering, I wrote a note to them about sizing and they actually called me to tell me that they read my request but unfortunately could not fulfill it. I've never experienced customer service like that from an online store... It was awesome. (& reassuring!)

The dress came and it was perfect. I've since ordered two more dresses, a romper, a bralette, and a pair of shoes. All have been high quality and they arrive really quickly after processing.

I don't normally take the time to write reviews but I saw so much negativity for a company that I've had such great experiences with & had to spread the word.

NOTE*
I haven't gotten confirmation emails on any of my orders which is an unusual practice and definitely had me concerned in the beginning. I recommend making an account with them so you can always track the status of your orders.