Horrendous. Wish I had never heard of them. I have lost a fortune to this company and then had to buy cheap and nasty shoes and clothes to use up the money they have taken out of my account. Trying to cancel membership now I realise that how they operate. If this is not a scam why do they not warn you in normal size print that by buying one single item from them, you are going to pay £35 a month to them forever or until you cotton on to their scam.