Samantha H.

They offer you 40% off your first order if you apply and are accepted for a torrid credit card. It's a pretty nice incentive since it's an expensive clothing line. I followed the directions, and immediately after approval clicked CHECK OUT. I wasted no time, I didn't close my browser, nothing! Their website did not save my card info or give me the 40%. I still ordered, because the items go out of stock so quickly. Sure enough customer service will not provide any future discount as a resolution to this issue. Then I go digging for information, and see that they have this listed elsewhere that they will not replace the discount if lost. Well if you have to put that on your page, it probably means you have TONS of people that this is happening to and making complaints about. I will be cancelling my card and not purchasing from this store again. I got roped into applying for this card, and it was a SCAM. They know it's happening because their website is faulty. Horrible customer service.