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Samantha F.

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1 Review by Samantha

HalloweenCostumes

  • HalloweenCostumes

“Ruined my son's Halloween, refused to help.”
10/28/18

Bought a Halloween costume for my son 2 weeks ago. Selected a shipping method that clearly stated "Item will arrive before October 30". These people have an Australian domain BUT ARE NOT AN AUSTRALIAN COMPANY. I spend an hour trying to sort it out and was met with a "not my problem, I dont care" attitude; which admittedly infuriated me. Long story short, spent $100+ for my son's costume. Never received it. According to postal service, it isnt even in the country yet. The kicker: They refused to return my shipping costs since it wasnt "Guaranteed". Sorry but "ITEM WILL ARRIVE BEFORE OCTOBER 30" sounds like a bloody guarantee to me.

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