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samanthaa184

Samantha A.

Contributor Level

Total Points
165

2 Reviews by Samantha

9/5/20

My Teen daughter ordered sneakers, she went according to the size chart, the sneakers was to small, She requested to send them back. We are waiting for the return slip, so we can ship them back to the company. It's been 3 weeks and we're still waiting for a response from the company, we check the message, on the site, It states In Process. I told my daughter we will never order from them again. There is no phone # to contact them, the 7*24 they don't answer/ don't work.

26.9K Views
8/6/20

I ordered over a month ago, 1 quilt for my daughter & 1 for my granddaughter. Everytime I check on my order it states processing. It sure take them a long time to do the blanket. I wish I would have read the reviews before I purchased mine.

benh218
Ben H. – Block Of Gear Rep

Dear Samantha, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free to reach out to support@blockofgear.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Samantha Has Earned 5 Votes

Samantha A.'s review of ROMWE earned 4 Very Helpful votes

Samantha A.'s review of Block Of Gear earned a Very Helpful vote

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