I purchased a pair of boots which they first sent me each boot in a different size, returned those and had them send me the correct size. They didn't fit well, so I returned those as well. Because I had returned the wrong size ones (not my fault) and exchanged for the correct size, they said they could not refund me the money, and instead could only issue me a store credit.
Don't buy from this store! Their policies are flimsy and designed to get you. I should not be penalized for their error.